Enterprise Terms

1. The organization account

On availing of the Enterprise plan, the subscribing user provides the organization’s legal name, registered address, company email, and contact number, and may provide its Taxpayer Identification Number (TIN). atorni AI may also set up the organization account on the organization’s written instruction, using the details the organization supplies and the user it designates. In either case that user becomes the organization’s administrator and represents that they are authorized to bind the organization to these terms. A user who holds a personal subscription must cancel it before creating an organization.

The organization is responsible for keeping its registered name, address, and TIN accurate. These appear on official invoices, and we rely on them for tax compliance.

2. Administrators & members

Administrators invite members by email. A person joins the organization by accepting the invitation, and a pending invitation may be revoked before it is accepted. Administrators may assign or change a member’s seat, adjust a member’s access to the shared document repository, and remove members. The organization is responsible for its members’ compliance with the Terms of Use and for all activity under its accounts. Removing a member ends that member’s access through the organization, including access to the shared document repository, but does not delete the member’s personal account data, which remains governed by the Privacy Policy.

An organization may maintain a shared document repository for its members. Repository storage is provisioned by arrangement: until storage has been provisioned for your organization, uploads to the repository are disabled. The administrator controls which members may view the repository and which may upload to it or delete from it. Documents in the repository are visible only to the members of that organization whom the administrator has authorized, and the organization is responsible for having the right to share the material it uploads.

3. Billing models

Organizations are billed on the per-seat model. Usage-based billing is not currently offered; where we have agreed to enable it for an organization, the second bullet below applies to that organization.

• Per-seat. Members are assigned seats in tiers (Mid or High), each at a fixed monthly rate quoted to your organization, and the organization is billed for the seats occupied. Seat changes take effect immediately: assigning a seat gives that member access at once, and removing a seat ends it at once. Seat charges are not prorated, and the organization’s consolidated invoice reflects the seats occupied when it is issued.
• Usage-based (by arrangement). Members’ use of the service is not capped by plan allowances; instead, actual usage is metered and billed monthly in arrears. Usage charges are computed from the AI-provider cost of each request multiplied by a service factor, which we disclose to your organization before the model is enabled. Administrators can monitor usage in the organization portal and set per-member usage limits at any time.

Where both models are available to an organization, the administrator may move between them. A change takes effect immediately: existing seat assignments and per-member usage limits are cleared, and the administrator reassigns them under the new model.

4. Consolidated invoicing

All charges are billed to the organization on a single consolidated invoice. The consolidated invoice may also include document storage upgrade plans assigned to members by the organization’s administrator. Upon payment the organization receives an electronic payment acknowledgment (not a BIR-registered invoice); the official BIR Service Invoice, issued to the organization’s registered name, address, and TIN, follows within three (3) business days.

5. Withholding tax (EWT)

Organizations required by the Bureau of Internal Revenue to withhold creditable tax (for example, Top Withholding Agents withholding 2% on services) may remit fees net of the applicable expanded withholding tax, provided the organization furnishes a valid BIR Form 2307 (Certificate of Creditable Tax Withheld at Source) within the period prescribed by regulation. Absent a valid Form 2307, fees are due in full.

6. Data protection

For personal data of the organization’s members processed through the organization account, the organization acts as the personal information controller of its member roster and seat assignments, and we act as a personal information processor for that scope, processing on the organization’s documented instructions, under the Data Privacy Act of 2012 and the Privacy Policy. The organization’s TIN is sensitive personal information under the DPA. Providing it is optional. Where the administrator provides it, having been told at the point of entry that it is sensitive personal information used solely to issue the organization’s BIR Service Invoice, it is used for that purpose only and stored encrypted. A separate data processing addendum is available on request.

Member conversations are routed only to AI providers that do not use message content to train their models; a request that cannot be served on those terms is refused rather than sent. Providers may retain content briefly under their own security policies, after which it is deleted in accordance with those policies. Member conversations are stored by atorni AI encrypted under a key unique to each member account and are not viewable by the operator or by the organization’s administrator. Section 5 of the Privacy Policy describes how this routing works and which providers are involved.

7. Cancellation

The administrator may cancel the organization’s subscription at any time by writing to support@atorni.ph. Cancellation takes effect at the end of the current billing period, per the Refund & Cancellation Policy, and the organization retains access until then. On the usage-based model, usage accrued up to the effective cancellation date remains payable and is billed on the final consolidated invoice.

8. Contact

• Enterprise & billing: support@atorni.ph
• Privacy: privacy@atorni.ph