Terms of Use

1. Who we are & acceptance of these Terms

atorni AI is operated by Karl Gabriel M. Anciro (“atorni AI,” the “operator,” “we,” “us”), a sole proprietor based at 2F Unit 3, 34 Matias St., Brgy. Paltok, Quezon City, Philippines 1105, trading under the registered business name ATORNI A.I. I.T. SERVICES (DTI Business Name No. 8281890, national in scope, valid until 18 June 2031) and registered with the Bureau of Internal Revenue through Revenue District Office 038, North Quezon City. Our BIR Registration Seal Badge and full registration details are on the Business registration page.

By creating an account or using atorni AI, you agree to these Terms of Use, the Refund & Cancellation Policy, and the Privacy Policy, each of which is incorporated into these Terms by reference. If you do not agree, do not use the service. Electronic acceptance of these Terms (for example, ticking the agreement box at sign-up) is valid and binding under the Electronic Commerce Act of 2000 (Republic Act No. 8792).

We may update these Terms from time to time. Material changes will be notified in the application and take effect on the stated effective date; continued use after that date constitutes acceptance of the updated Terms.

2. What atorni AI is: legal information, not legal advice

atorni AI is the Philippine AI Legal Assistant, an automated, AI-assisted legal-information, research, and drafting-support service. It provides general information about Philippine law for informational and educational purposes only, and it can generate document drafts (for example, contracts and affidavits) as starting points for your own review. Any draft atorni AI generates must be reviewed, completed, and adopted by you before any use, and you remain solely responsible for it. atorni AI does not provide legal advice, legal opinions, or recommendations on any specific course of action, and nothing it generates should be construed as the practice of law or as a legal opinion applied to your particular facts or situation.

Deep Research is a research mode that is available in every chat where your plan and the model you have chosen both support it, switched off by default, and you may switch it on or off for any chat. It does not run in private (masked) chats. It works the question over several automated research steps and checks the citations in its draft before the answer is shown to you. Its answers are generated by the same AI systems as any other answer and remain subject to every disclaimer in these Terms, including Sections 2, 3, and 4. A Deep Research answer consumes your plan’s usage allowance at a substantially higher rate than an ordinary answer. Availability varies by plan and by model, and we may change which models and plans support it, or withdraw the mode, at any time.

Long conversations. Every AI model can read only a limited amount of a conversation at once. When a conversation approaches that limit, atorni AI asks you to compact it: an AI model summarizes the older messages and that summary is sent to the model in place of them from then on, while the original messages remain visible to you. Compaction runs only when you confirm it, and you may also compact a conversation at any time. Compaction is an AI call and consumes your plan’s usage allowance. A summary may omit detail, and answers in a conversation that has been compacted many times may be less precise than answers in a new conversation. A conversation that has reached the limit cannot receive further messages until it is compacted.

3. Not a law firm · no lawyer-client relationship

atorni AI is not a law firm and is not a substitute for a licensed attorney. Its operator does not act as your lawyer. Your use of atorni AI does not create any attorney-client (lawyer-client) relationship, and no communication with atorni AI is privileged or confidential in the way a communication with a lawyer would be. For advice on your specific circumstances, consult a lawyer in good standing with the Integrated Bar of the Philippines.

4. AI limitations, accuracy & no reliance

atorni AI uses artificial intelligence and may produce information that is incomplete, outdated, or incorrect, including fabricated citations (“hallucinations”). The law changes, and the underlying corpus has a cut-off date. You must independently verify all information against primary sources (for example, the Official Gazette and the Supreme Court E-Library) and, where it matters, with a licensed Philippine attorney.

You use atorni AI at your own risk, and you must not delay or forgo seeking professional legal advice because of anything atorni AI provides. If you use AI-assisted output in preparing court submissions, you are responsible for complying with any disclosure requirements under the Supreme Court’s framework on the use of artificial intelligence in the judiciary.

5. Acceptable use

You agree not to:

• use atorni AI for any unlawful purpose, or to plan, commit, or conceal a crime;
• use atorni AI to engage in, or to obtain, the unauthorized practice of law;
• scrape, crawl, bulk-download, or systematically extract the service or its corpus;
• reverse engineer, probe, or circumvent security, rate limits, or usage limits;
• resell, sublicense, or provide the service to third parties as your own offering;
• submit malware or content you have no right to share, including a profile photo you have no right to use or one depicting someone else without their consent;
• upload documents containing other people’s personal data beyond what you are authorized to process.

To keep the service safe and lawful, the operator enforces these Terms using usage metadata (such as message counts, timestamps, and account activity), reports received, and lawful process. Conversation content is encrypted under a key unique to your account and is not viewable through the operator’s administrative tooling; the operator does not review conversation content, and accesses it only where required by law. The operator may suspend or terminate an account on the basis of such metadata, reports, or legal process. Conversation content remains subject to the Privacy Policy, and, as Section 3 explains, communications with atorni AI are not privileged.

The same applies to profile photos and display names: we reserve the right to review them and to remove or reset any that are lewd, hateful, discriminatory, deceptive, impersonating, or otherwise in violation of these Terms. Such removals are logged, and you may then set a new photo or name that complies.

6. Accounts & eligibility

atorni AI is intended for legal professionals: lawyers, paralegals, law clerks, and law students. You must be at least eighteen (18) years old and provide accurate registration information. You are responsible for safeguarding your credentials and for all activity under your account. Access may be subject to review and approval. You may change the email address on your account after verifying the new address with a code we send to it; for security, email changes are limited to one every thirty (30) days and sign out your other sessions. We send service notices inside the application and, unless you turn them off on your profile page, by email for plan reminders and announcements; notices about account security, payments and invoices are sent regardless.

When you create an account we ask for brief professional details (your role, organization or firm, years of experience, and city) so we can understand who uses atorni AI, and we may review these details after registration. Because atorni AI is designed for legal professionals, we reserve the right to decline, suspend, or withdraw access where, after reasonable review, we determine that an account is not being used by, or under the supervision of, a legal professional (for example, where registration details cannot be verified or usage is plainly inconsistent with professional legal work). Where practicable, we will contact you first so you can clarify or complete your details, and any unused prepaid amounts will be handled in accordance with the Refund & Cancellation Policy.

7. Subscriptions, billing & taxes

Paid plans, prices, billing cycles, renewals, cancellation, and refunds are governed by the Refund & Cancellation Policy, which forms part of these Terms. Prices are stated in Philippine Pesos (₱).

Payments are processed by PayMongo (PayMongo Payments, Inc.). You pay either by scanning a QR Ph code with your e-wallet or banking app or, where available, by card; we do not store your full card number, and any card details are tokenized by PayMongo. Upon payment you will receive an electronic payment acknowledgment, which is not a BIR-registered invoice; your official BIR Service Invoice will be sent to your registered email address within three (3) business days; a physical copy is couriered to your mailing address only if you request it in Billing information. The operator is currently a Non-VAT registered taxpayer; invoices are issued in accordance with the National Internal Revenue Code, as amended by the Ease of Paying Taxes Act (Republic Act No. 11976). Enterprise customers are additionally covered by the Enterprise Terms.

Document storage upgrade plans are optional storage upgrades available only with an active paid subscription. They set your total document-storage allowance, are prorated when purchased mid-period, and renew together with your subscription. When cancelled, or when your subscription ends, they run to the end of the current period, and your stored documents remain in your account as described in the Privacy Policy. Your weekly usage allowance starts afresh when you upgrade to a higher plan, and when you renew on or after the day your plan expires; renewing early keeps the current week’s usage. When the allowance is used up, the lighter models on a paid plan remain available until the week resets, subject to fair use; we may pause this for accounts whose use is clearly automated or abusive.

Models on each plan. The AI models available on each plan are listed on the Pricing page and may change. We reserve the right to add, replace, upgrade, withdraw or reprice a model, or move a model between plans, at any time and at our discretion, so that the service keeps delivering the quality of output we intend and stays matched to each plan’s usage allowance, and where the provider of a model changes, withdraws or reprices it. We announce changes to the lineup in the application, and the Pricing page shows the current models.

8. Privacy & your data

Your personal data is handled as described in the Privacy Policy, in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173). Do not submit sensitive personal information, or the personal data of other identifiable persons, into chat beyond what is necessary and authorized. Conversations are processed by automated systems, including third-party AI model providers routed through OpenRouter, and are not confidential in the way a communication with a lawyer would be.

9. Intellectual property

The atorni AI software, brand, and the selection, arrangement, and presentation of its corpus are owned by the operator. The primary legal materials atorni AI cites (statutes, decisions, issuances) are public government works. You retain your rights to the questions and documents you submit, to any profile photo you choose to upload, and to the feedback and screenshots you send us; you grant us a limited licence to process and display them to operate, secure, and improve the service as described in the Privacy Policy. You may use atorni AI’s outputs in your own work, subject to Section 4 (verification) and Section 5 (acceptable use).

10. Disclaimer of warranties & limitation of liability

The service is provided “as is” and “as available,” without warranties of any kind, express or implied, to the fullest extent permitted by Philippine law, except warranties and consumer rights that cannot be excluded under the Consumer Act (Republic Act No. 7394), the Internet Transactions Act (Republic Act No. 11967), and other applicable law.

To the fullest extent permitted by Philippine law, our aggregate liability arising out of or in connection with the service is limited to the total fees you paid for the service in the three (3) months immediately preceding the event giving rise to the claim.

Nothing in these Terms limits or excludes liability for fraud, bad faith, or gross negligence, or any liability that cannot be limited or excluded under the Civil Code of the Philippines (including Articles 1170–1173 and 2201) or other applicable law; any purported waiver of such liability is void.

11. Indemnity

You agree to indemnify and hold the operator harmless from claims, damages, and reasonable expenses arising from your misuse of the service or your violation of these Terms, subject always to the carve-out in Section 10: nothing in this section requires you to indemnify us against our own fraud, bad faith, or gross negligence.

12. Suspension & termination

We may suspend or terminate an account for breach of these Terms or unlawful use, with notice where practicable. You may stop using the service and end your plan at any time as described in the Refund & Cancellation Policy. If we terminate your paid subscription for our convenience before the end of a period you have paid for, we will refund the unused prepaid portion on a pro-rata basis.

13. Complaints & redress

For billing or service complaints, contact support@atorni.ph. We maintain an internal redress mechanism as required by the Internet Transactions Act (Republic Act No. 11967) and aim to resolve complaints within seven (7) calendar days. If your complaint is not resolved, you may escalate it to the Department of Trade and Industry / E-Commerce Bureau or bring it before the proper Philippine courts. Nothing in these Terms waives remedies that cannot be waived under Philippine consumer-protection law.

14. Governing law & venue

These Terms are governed by the laws of the Republic of the Philippines. Subject to your statutory rights to seek redress before the DTI / E-Commerce Bureau or through small-claims proceedings, the parties submit to the exclusive jurisdiction of the proper courts of Quezon City, Philippines.

15. Contact

• Support: support@atorni.ph
• Privacy: privacy@atorni.ph
• Operator: Karl Gabriel M. Anciro
• Registered business name: ATORNI A.I. I.T. SERVICES (DTI Business Name No. 8281890, valid until 18 June 2031)
• BIR registration: Non-VAT registered, RDO 038, North Quezon City. See the Business registration page.
• Address: 2F Unit 3, 34 Matias St., Brgy. Paltok, Quezon City, Philippines 1105